In an industry renowned for its cut-throat competitiveness, Kindred has shown its #MoretonBayTough by putting competition aside and lending a hand to competitors during the COVID-19 crisis.
When Kindred Property Group’s chief executive officer Josh Kindred realised the impact social distancing and movement restrictions would have on the real estate industry, he made a remarkable offer to his competitors.
The business, based at Redcliffe with offices across the region, has been developing and offering virtual real estate services since 2018. So, on March 25, Josh posted a video offering to make his company’s virtual tour technology available to other agents, free-of-charge, in a bid to keep the industry going.
“When this pandemic started, I knew no matter what it took, we needed to help each other,” Josh explains.
“This (virtual tours) is what I can do to help – so it was a no-brainer to me and the Kindred team. I believe humanity needs to encompass a global vision, where we help one another. Great hardship is only overcome when we unite, and COVID-19 is just one example of hardship that globally we need to come together on. For me, it’s about making a difference where I can in our community.”
Within five minutes, someone had taken him up on the offer and in the first week they put together more than 40 virtual tours for other agents or owners.
“The response has been incredible. We’ve had agents calling and writing to us to thank us for offering this and sharing the most powerful stories about how this has allowed their customers’ property plans and dreams to continue,” Josh says.
A virtual tour gives the user the ability to ‘walk’ from room to room of a property, like they were there in person.
“People can literally walk through as many homes as they want from the comfort and safety of their living room,” Josh explains.
“We send our trained staff to the home at a time that suits the owner, tenant or agent. Special camera equipment is used to take the images, which are then put through software to turn into a full 3D tour of the home. No equipment is needed to view or use the tour. “
Josh believes businesses need to adapt to the challenges they are facing on a health and economic front and the region is well- placed to do this because it has a strong sense of community. “This is something that no one has been through before. We need to pool our collective brains and resources and find ways to help our communities and our industries,” Josh says.
Collaboration and mateship in the face of adversity – that's #MoretonBayTough.
To find out more about Kindred and their Virtual Tours, visit kindred.com.au